Our four day intensive induction process at our National Partnership Office (NPO) near Central station in Sydney’s CBD allows for quality hands-on learning.

This invaluable experience connects you with our NPO team and, just as importantly, with other new PTMs. These early bonds often translate into ongoing peer support, which is a hallmark of our culture.

  • Your induction program includes:

    • Interactive sessions with NPO departments including Accounts, Fares & Ticketing, Marketing, Supplier Relations, Tramada NextGen support, and a welcome from one of our Business Partnership Managers
    • Flights and accommodation for participants travelling from outside the Sydney metropolitan area
    • 50% off the registration fee for your first attendance at our annual national conference within your first signed contract
    • A box of business cards or a digital business card
    • All licenses including IATA and ATIA memberships

Marketing

A full personalised website, a personalised newsletter system, templates and more

Systems

Tramada, Amadeus, access to our internal intranet system providing all the important

Cruise

Your own Cruise affiliate site with a customer-facing booking engine, giving clients access to 32 cruise lines with real-time availability without booking directly.

Post-induction, you will work with your BPM to create a 90-day action plan, and you’ll receive follow-ups from NPO to embed the learning. This seamless onboarding helps you to settle in quickly, giving your clients an equally seamless experience from day one.

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