Day-to-Day
Financial Processing
We manage receipting, supplier payments, reimbursements, refunds, and reconciliations to keep finances running smoothly.
Our Finance and accounts team is here to make your life easier by handling the financial admin that sits behind your business, so you can focus on looking after your clients.
With fast response times, clear processes and a strong focus on risk mitigation, we help ensure your payments, commissions and refunds are processed accurately, transparently and securely.
Accessible,
responsive support
Our Accounts support team is available by phone and email, so you can get help quickly when you need it. We pride ourselves on a fast turnaround for emails to the Accounts inbox, ensuring queries are dealt with promptly and you’re not left waiting for answers.
Risk mitigation and
secure payments
Protecting you and your clients is a key focus for the Accounts team. When a PTM requests a global payment, we encourage the use of virtual credit cards (VCCs) to provide an extra layer of protection for both you and your clients. We support broader company protections such as our mini TCF and credit card insurance by referring to them when giving general advice on how to pay suppliers. For client refunds, we double check bank account details on large amounts, request biller disputes where needed, and refund via the original form of payment wherever possible, all aimed at safeguarding client funds and supporting PTMs.
Commission tracking
and follow-up
We help ensure you’re paid what you’re owed, with systems in place to track and follow up outstanding commissions: Nettrans automatically chases outstanding pay direct commission on your behalf. We email an “un-receipted pay direct” list, giving you full visibility of commissions received from hotel clearance houses and one-off hotel payments that haven’t yet been reconciled. The same process is followed for partners such as Avis and Hertz, so you can easily see what’s outstanding and work with us to resolve it.
Day-to-Day
Training, Resources &
Workflows
Access webinars, workflows, and support resources that simplify accounts processes and build confidence.
Tax
Documentation
Our Accounts team prepares Recipient Created Tax Invoices (RCTIs) to support compliance and accurate income records.
