Finance and accounts support

You’ll have control of your business with full 24/7 access to TravelManagers back/mid office system.
Our support team will also be available to assist with all your accounts enquiries.

Commission payment to personal travel managers

Commission to personal travel managers is paid on the fifth business day of each month.

The payment process is as follows:

  • Personal travel managers are able to access their suspended commission report throughout the month. Any commission eligible for release on finalised files will appear on the released commission report. The reports are live so any commissions due for release are able to be viewed in real time;
  • Our national partnership office finalises month end;
  • The transfer of commission is completed by the second business day of every month. This process will see the movement of commission from the released commission report across to the transferred commission report;
  • Our national partnership office prepares a recipient created tax invoice for the personal travel manager which is forwarded for approval on the second business day and paid out on the fifth business day upon approval;
  • Personal travel managers are invited to run their transferred commission report once they receive their invoice.

Client credit card payments

Personal travel managers can charge clients’ credit cards via a direct portal connection through Tramada. Clients can also make payment with their credit card at their own convenience, via a secure website.

Payments and suppliers

Personal travel managers can opt to pay suppliers directly via MintEFT. To make a payment to a supplier, log on to the MintEFT website using the password provided by our national partnership office. Complete your transaction online then update your Tramada booking. If you have a payment to a supplier that is not linked to the MintEFT system, you can request a payment through Tramada, using the payment order form.

Alternatively, personal travel managers have the option to pay suppliers with a virtual credit card (VCC). Requests for a virtual credit card can be made from within Tramada.


Tramada provides an extensive suite of tailored reports for personal travel managers, providing valuable information with respective to retail and corporate clients.

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