Enlightening Cruise Season for TravelManagers’ Cruise Product Manager

Enlightening Cruise Season for TravelManagers’ Cruise Product Manager

As TravelManagers’ Cruise Product Manager, Lia Malone has more than ten years’ experience with all things cruise: her expertise is based on a firm belief that there is no substitute for first-hand experience. She spent the recent Australian cruise season getting reacquainted with as many cruise lines and ships as possible, with a nine-night Oceania famil exploring the islands of Indonesian aboard Oceania’s MS Regatta and a 14-night holiday from Sydney to Fiji aboard Seabourn Odyssey among the highlights.

Malone says she found her experiences particularly useful for gaining an insight into latest protocols and procedures that have been implemented by cruise lines since the pandemic.

TravelManagers’ Cruise Product Manager, Lia Malone, joined 20 agents and their partners on a nine-night Oceania famil from Darwin to Port Klang (Malaysia) aboard the MS Regatta. As a self-confessed foodie, Malone particularly relished the opportunity to reacquaint herself with the fabulous cuisine for which Oceania is renowned.
TravelManagers’ PTM Kirk Walpole (VIC, right), was among the agents who joined Malone (left) for ten days exploring the islands of Indonesia
(L-R) Cunard Senior Marketing Specialist, Josephine Hanschmann and TravelManagers’ Lia Malone raising a toast to onboard life during a 14-night sailing from Sydney to Fiji aboard Seabourn Odyssey.
Malone was delighted to find Seabourn had retained its same sense of family, with a crew that thrives on delivering exceptional service.

“It was also helpful to see that any onboard cases of Covid caused little to no disruption to the other guests,” she notes. “Gaining real-life perspective on how it all works has allowed me to provide knowledge and reassurance to PTMs and their clients – and quickly had me thinking of my next trip!”

For more information or to speak to someone confidentially about TravelManagers, please email [email protected] or visit join.travelmanagers.com.au

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