TravelManagers Concludes Month of Comprehensive Business Training Events
TravelManagers’ Alison Banks is a great believer in the adage: “If you want to go fast, go alone; if you want to go far, go together.” In her role as Business Partnership Manager (BPM) for Western Australia, Banks is regularly involved in providing personal travel managers (PTMs) in her state with opportunities to work collaboratively.
Along with TravelManagers’ other state-based BPMs, she has spent a busy but productive October organising and facilitating a variety of events across Australia.
National Business Partnership Manager, Julia McLean says TravelManagers’ ‘boots on the ground’ approach is a key component of its home-based travel advisor model, which enables PTMs to build individual, specialised businesses while benefiting from the support and security that comes from partnering with an established brand.
-
- Hosted in the Celebrity, RCI and Silversea Cruises North Sydney office our Sydney training day was a success. (L-R) Tanyu Cilek (NPO), Lana Kanchik, Annalize Troost, Danielle Goncalves, Tracey Selke, Antonella Damiano, Maria Furnari, Tanya Tyler, Jane Fowler, Irena Bryant, Nadia Rosenberg, Julianne Gazal-Rizk, Vicki Wood, Erin Beckford, Mamita Mishra, Cathy Moir, Rosa Frigel & Lia Malone (NPO)
-
- Queensland based BPM, Noree Kahika reports: “At this month’s Gold Coast and Brisbane cluster meetings, we were joined by Bench Africa’s Chairman, Mike Kirkland (front left) and BPM Graham Werner (front right). As well as hearing about the latest product updates from Graham, we were enthralled by Mike’s stories of his experiences as a lifelong Kenyan resident. We finished the meeting feeling excited and inspired to offer our clients the exceptional travel experiences they offer in this incredible destination.”
-
- Queensland-based BPM, Karen Dowling (2nd from left): “Catching up with suppliers over a casual lunch is always a fun and rewarding way for PTMs to connect with friends and colleagues.”
-
- Victoria-based BPMs, Despina Madden and Jackie Somers facilitated a PTM training session with Bunnik Tours, Singapore Airlines and Norwegian Cruise Line (NCL), as well as a National Partnership Office (NPO) cruise and systems training day.
-
- In all, 43 Victorian PTMs attended a total of three Melbourne-based training days, concluding with a product lunch & learn session with Elephant Hills at Thai Tide restaurant.
-
- BPM Maggie Bootsman organised an NPO cruise & systems training for SA-based PTMs, which was held at the Bunnik Tours Office in Adelaide.
-
- WA-based PTMs met to begin planning a collaborative, face-to-face marketing activity which is scheduled for early next year. They also attended a National Partnership Office (NPO) cruise and systems training day. (L-R) WA/SA BPM Alison Banks with PTMs Charlotte Nowrojee, Erryn Morris, Alison Parker & Ashley Noble.
“We had a cross-section of PTMs – 64 in total – participate in a range of events throughout October. These included regional business development sessions, product and destination updates with suppliers, and systems training, all of which were facilitated by our dedicated BPM team.”
As part of the training sessions provided by its National Partnership Office (NPO) team, TravelManagers’ Cruise Product Manager, Lia Malone, delivered a multi-state program of cruise product training. She says she was delighted to see so many PTMs eager to brush up on their cruise expertise.
“I really love the format of our in-person training days,” she adds. “It’s very conversational, which allows PTMs to openly share their ideas – we all learn from each other.”
