May 2020

Time and again over the past three months, our PTMs have been able to call upon their experience, their industry contacts and each other to help clients return home from wherever in the world they have been stranded.

What is the collective noun for a group of travel agents? A crew, a squad or perhaps a troop? For many travellers who recently found their travel plans thwarted, the experience served as a vivid illustration of the value in working with an experienced travel

“COVID-19 has turned the travel industry on its head for the foreseeable future, but it has also served for many as a reminder of the invaluable worth of having a personal travel manager,”

During March and early April, border restrictions and cancelled flights became the norm as governments around the globe ramped up measures to manage the growing Coronavirus crisis. Behind the scenes, personal travel managers worked around the clock getting their clients back on Australian soil, many providing valuable assistance to other stranded travellers. 

As the COVID-19 pandemic continues to wreak havoc on the travel industry, one Australian travel brand has used full page advertisements in Australia’s major Easter week news publications to publicly express gratitude for the ongoing support of its clients.

For the sixth consecutive year, representatives from Australia’s travel industry recently spent a day in early March enjoying a round of golf at Victoria’s scenic Mornington Golf Club while raising tens of thousands of dollars for cancer research.