In The News

It may sound like a plotline worthy of a Nicole Kidman blockbuster, but it is in fact a true story, with TravelManagers’ Vikki Southern filling the all-important role of travel agent

For two Western Australia-based personal travel managers (PTMs), this pivot has entailed refocusing their existing “Travelling Femmes” brand of escorted group holidays for women. They are now offering tailored itineraries that explore their own backyard: Western Australia’s southwest region

During the early days of the COVID-19 crisis, travel agents were kept busy repatriating clients from all around the world. In the case of TravelManagers’ Kerry Cleasby, this included a number of 18- to 20-year olds at risk of becoming stranded in Europe while on

Planning a wedding in an offshore location invariably adds another layer of complexity to the event, never mind the disruptions to those carefully laid plans caused by the arrival of a global pandemic.

Although many Australian businesses now have a green light to move toward their version of post-COVID normality, the travel sector is still largely unmoved on red. Borders remain firmly closed and talk of a trans-Tasman or Pacific bubble is, at least for the time being,

The travel industry has been sideswiped by the sudden halt in sales caused by the COVID-19 pandemic, yet the House of Travel group is welcoming in a new era with the announcement of two new long-term equity investors

For home-based travel professionals, life under lockdown has been somewhat less of an adjustment from an operational perspective: already having the necessary systems in place has allowed them to focus instead on looking after their clients and working on their businesses.

The logistics involved in moving around the globe are now more dynamic and complex than ever before, especially when the destination is somewhere that is off the beaten track at the best of times.

Time and again over the past three months, our PTMs have been able to call upon their experience, their industry contacts and each other to help clients return home from wherever in the world they have been stranded.

What is the collective noun for a group of travel agents? A crew, a squad or perhaps a troop? For many travellers who recently found their travel plans thwarted, the experience served as a vivid illustration of the value in working with an experienced travel